ALL OF OUR SPEAKERS
2017 Keynote Sessions
Lindsay Gibson is the Chief Operating Officer at TextNow. As COO Lindsay has assumed leadership for all TextNow operations including oversight of the entire customer experience lifecycle encompassing Customer Care, Fulfillment, Billing and IT. I am also focused on business strategy, operations and execution, continuing to build upon the company’s recent impressive growth.
Lindsay will share her personal experience of developing from a Manager to a Leader and the lessons learned in her journey in leading 35+ outsourced repair factories, 600+ walk-in service centres, and a global staff.
Leadership Lessons from Jazz!
Linden Gossen is the National Health and Safety Manager responsible for guiding the safe production of beer for three of Canada’s best craft breweries – Unibroue in Chambly, QC; Sleeman in Guelph, ON; and Okanagan Spring in Vernon, BC. Today, Sleeman Breweries is Canada’s third largest national brewery. We may have become a bigger company, but we have never lost sight of our original vision to bring Canadians better beer.
Beyond Engagement – How employee energy fuels Innovation, Performance and the Customer Experience
An energizing employee experience fuels the customer experience and differentiates organizations from their competitors. But while employee engagement is the primary strategy businesses have traditionally relied on to produce great employee and customer experiences, it hasn’t delivered them.
This presentation will explain why employee engagement is not enough, and show how some organizations have shifted their approach to achieve superior outcomes.
2017 3P Exchange Talks
Ross Dunsmore has pretty much done everything a labour lawyer can do! Generally, he helps employers get it right the first time, with preparation and strategy. He strongly believes that The Best Defense is a Good Offence. Over his career, he has been a leading advocate for municipalities across Ontario in their bargaining, particularly with fire fighters.
Ross has worked with many employers on proper procedures to avoid third party intervention. His practice encompasses analysis and resolution of work place disputes; from grievances and human rights complaints to wrongful dismissals. His focus is economical strategies to avoid expensive disputes. Creative approaches to problems are a hallmark of his advice.
Ross obtained his Honours B.A. from McGill University in 1970 and his LL.B. from Queen’s University in 1973. He joined Hicks Morley as their first law student in 1973 and was admitted to the bar in 1975. Throughout his distinguished career, Ross has practiced exclusively management labour relations law and is well-known in that field. He developed specialties in change management, reorganization, amalgamations and contracting out issues.
Mary Legakis Engle
Influence through Style: How to choose words and body language to get results
Mary Legakis Engel is “The Management Coach” and a recognized speaker, coach, consultant and business executive.
Mary helps leaders and managers increase their incomes, raise their performance ratings and achieve the leadership positions they aspire to. She helps organizations improve profitability, cashflow and employee productivity through a proven facilitation process that she has honed over 10 years as a management consultant.
Mary has worked closely with managers and leaders across all industries, and has extensive experience working with global brands, public and private companies, start-ups and family-owned businesses across North America.
Mary is the Managing Director of the Global Women’s Leadership Summit, the world’s largest online professional development event for women. And as Co-Founder and Head Coach for Reddin Global, she has built the world’s first mobile management toolkit to help leaders be more effective in work and life – The Emerson Suite.
The secret to getting things done – Powerful Networks!
As companies expand and become more complex, one of the tough challenges for many people is learning how to lead effectively without authority. This can be unfamiliar territory that requires a new set of skills. True power, to get things done, does not come from a title or position. Rather it comes from the value you produce for your internal and external customers. Effective Influencers use persuasion, mutual understanding, empathy, authenticity and transparency to build trust. They maintain strong relationships and focus on identifying problems and finding solutions. They are intentional about nurturing and growing their professional network both inside and outside of the organization. In this talk, you’ll learn how to develop these critical skills and set yourself up for success.
Implications of Decriminalizing Marijuana and the impact on your workplace
James LeNoury represents a wide range of private and public sector employers and individual employees with respect to employment and labour employment and labour relations legal matters. James was called to the Bar of Ontario in 1992 and has specialized in employment and labour law since that time.
Prior to attending law school James completed a Masters of Counselling Psychology Degree and worked as a crisis counsellor, and child and family therapist at childrens’ mental health centres in Ontario.
In recognition of his accomplishments in the Supreme Court case WIlson v AECL landmark ruling which affects 10,000 federally regulated employers and 500,000 employees, James was awarded the National HR Employment Lawyer of the Year for 2016.
Are you being courageous in your role?
Jackie Laure is an accomplished management consultant, organizational development and human resource professional experienced working at the leadership level through large scale, real time strategic change. Worked inside large multi national and mid cap organizations, federal and publicly funded institutions and small fast growing IT organizations focusoned on building strategic and scalable HR and strategic programs that align short term and long term business objectives Known for her “NO BS” approach in working with leaders and leadership teams as well as her sense of humour.
The Heart of Culture is the binding philosophy behind the work that Jackie does. It has stemmed from over 13 years of working with corporations on change management intiatives and realizing that real sustainable change and improved performance only happens when you have a fully engaged workforce. Jackie helps organizations of all sizes become more successful through the science of happiness. She knows full well that culture eats strategy for breakfast and your workplace culture should be managed as closely as your balance sheet.
Creating community partnerships
Mr. Skorobohacz is a seasoned executive who brings exemplary credentials and over 35 years of extensive municipal experience leading a variety of public sector organizations.
John is no stranger to the role, having served as City Manager in Windsor (2004-2009), and Chief Administrative Officer (CAO) for the Town of Innisfil (2010-2015), currently CAO for Town of Midland. Previously John held various roles for the cities of Burlington and Stoney Creek (now Hamilton) and has served on several Municipal Boards and Agencies; Local Hydro Company (LDC), Water/Wastewater Municipal Services Corporation, Municipal Property Assessment Corporation, Regional Airport and an Economic Development Commission.
Mr. Skorobohacz has a strong network within Simcoe County, an extensive network at the Provincial level and a Member of the Advisory Board for Ontario Municipal Leadership Institute (OMLI). John recently joined the Board of Directors for the United Way for greater Simcoe County. John is a graduate of McMaster University (BA), in addition he also is a Charter Director (C. Dir) having completed the Directors College program through McMaster University and the Conference Board of Canada. John is also a graduate of the University of Western Ontario Public Administration Program (DPA).
2017 3P Exchange Workshops
Influencers Toolkit for Managing the 3 “C’s” of Organizational Conflict
Bill Smalley is President of Route Five International Inc. (RFI), an award winning expert in marketing strategy and business development and a sought after speaker known for delivering powerful sessions that teach real-world skills. Described as a “strategic mind in a sales personality” he is the author of “Intelligent Selling™” a next generation sales program based on collaboration with customers to maximize value. He helps organizations clarify their competitive advantage and value to others then he teaches sales professionals how to sell that. As a trainer and performance coach he teaches skills critical for personal and organizational success including Leadership and Teambuilding, Executive Presentation Skills, and Negotiating. His warm and engaging style and “exceptional ability to motivate people to actually use what they learn” has made him a much in demand trainer, speaker, and facilitator.
Bill is a sailor, pilot, skier, musician, recreational hockey player and avid mountain hiker and is based in Burlington, Ontario.
Applications of Mindfulness and Mindfulness Meditation
You will be fascinated to know what neuroscience is teaching us about the brain’s effect on how we think, feel, act, learn and change. Explore how this emerging science informs our understanding of the practice of mindfulness. It can promote psychotherapeutic change, strengthen interpersonal relations and enhance our learning. Drawing upon the new neurosciences and 25 years of evidence based research, you will explore what we have come to know about the brain and how brain creates mind. You will then look at this foundational knowledge and its implications in health care, education and the mind at work. You will participate in group dialogue and in-class meditations.
Answering Tough Questions: Building Credibility in High-Stakes Communications
Dr. Brecher is recognized in Canada and internationally for his expertise in toxicology, risk assessment and risk communication. He obtained a B.Sc. (Hon.) in biochemistry from Carleton University and a Ph.D. in Medicinal Biochemistry from Sussex University. He is a Diplomate of the American Board of Toxicology (DABT), and a Chartered Chemist (C.Chem.) in Ontario. Dr. Brecher has more than 27 years of experience as a consultant in toxicology, with an emphasis on assessing and communicating about the human health impacts of chemicals. In addition to his technical consulting,
Trevor Smith Diggins
Answering Tough Questions: Building Credibility in High-Stakes Communications
Mr. Smith Diggins has been a communication specialist for more than 30 years, with a career that has covered print, broadcast and online media, as well as traditional public relations. His expertise in risk and crisis communication has taken him from Ottawa and Washington, to Pearl Harbor and Okinawa, Japan. Trevor has delivered risk communication, crisis and media training for Health Canada, Indian & Northern Affairs, the Ontario Ministry of Environment; Department of National Defence; the Sudbury Soils Study; the U.S. Army; the U.S. Navy Bureau of Medicine; NASA; the Nova Scotia Dept. of Health; BC Health; Dofasco, and numerous others.
Driving Business Results Through Workplace Mental Health
Connecting Business with Post-Secondary Institutions
How to Engage Students in Solving Challenges
Craig Fairclough is the Academic Coordinator for the Occupational Health and Safety Certificate Program in The Chang School of Continuing Studies at Ryerson University. He also teaches a variety of courses on a part-time basis at Ryerson University in the School of Occupational and Public Health, Faculty of Community Services, the Chang School of Continuing Studies and the Ted Rogers School of Business Management.
Creative Leadership: Lead change rather than have change lead you.
Kristen Peterson brings a big dose of passion, energy & infectious can-do mentality to her work as an Innovation Catalyst as well as 20 years of hands on experience for global clients such as Beam Suntory, BMO Bank of Montreal, Creative Education Foundation, Clorox, Conagra Brands, Disney Parks, Kellogg, Maritz, Michigan State, Nestlé, PepsiCo, Pfizer, RBC Royal Bank, Roswell Park, Rogers Wireless, Starbucks, Walt Disney Imagineering.
The relentless energy and drive that Kristen brings to every engagement is contagious. She motivates and inspires groups to explore, stretch and get to new.